Have a question about a GPS device or your order? Our support team is here to help.
Fill out the form and we'll get back to you within 1–2 business days.
Common Questions
We offer a 30-day return policy on unused devices in their original packaging. If you receive a defective or incorrect item, please contact us at support@totalgps.us and we will arrange a replacement or full refund. See our Returns & Exchanges page for full details.
Most orders ship within 1–2 business days. Standard delivery typically takes 3–7 business days depending on your location. You will receive a tracking number by email once your order has shipped. See our Shipping Policy for more.
We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely with SSL encryption. We do not store your payment information.
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to check the status of your delivery. If you have not received a tracking email within 3 business days of ordering, please contact us.
Absolutely. Tell us how and where you travel — daily commuting, long-haul trucking, RV road trips, backcountry hiking, or on the water — and we'll point you toward the right navigation device. You can also explore our buying guides for feature-by-feature comparisons.
Yes — all products listed on TotalGPS are brand new and come in their original manufacturer packaging. We do not sell refurbished, open-box, or grey-market items unless clearly stated in the product listing.
TotalGPS is a trade name operated by Paper Alliance LLC, an independent online retailer based in Branford, CT. We are not affiliated with, endorsed by, or officially connected to any GPS manufacturer. We are an independent reseller focused exclusively on GPS navigation devices and accessories. Learn more on our About page.